GET IN CONTACT WITH "PERSONAL ASSISTANT"
One of the most expressive forms of communication is letter writing. However, there are several reasons why people would want someone else to write a letter for them:
Lack of Confidence: They do not feel they possess strong writing skills or are not confidence in their writings.
Time Constraints: In today’s fast-paced world, many people lead busy lives and may not have the time to writing a letter.
Desire for Personalization: Sometimes people want letters that reflect a specific style or tone that they feel they cannot achieve on their own.
UNDERSTAND YOUR RIGHTS, REQUEST COMMUNICATION IN WRITING ONLY, SEND A CEASE-AND-DESIST LETTER, REPORT VIOLATION:
You have rights under the Fair Debt Collection Practices Act (FDCPA), which prohibits debt collectors from using abusive, unfair, or deceptive practices. This includes being harassed by persistent calls or reaching out to you at awkward times. When a debt collector contacts you, inform them that you prefer all communication to be exclusively conducted in writing. This request might give you a clear record of your encounters and help you feel less stressed. Although you can ask for this over the phone, it's best to get a written confirmation afterwards. You can submit a cease-and-desist letter to the collection agency to legally discontinue all correspondence. This letter should be sent by certified mail, and you should request a return receipt, so you have proof of delivery. After receiving your letter, they are legally obligated to stop communicating with you, unless they want to affirm that they will no longer be in contact with you or inform you of any specific steps they may take (like bringing a lawsuit) over the debt. After sending a cease-and-desist letter, if the collection agency still calls you or if they breach additional FDCPA regulations (such phoning at odd hours), report them to the Federal Trade Commission (FTC), to your state's attorney general's office, and to the Consumer Financial Protection Bureau (CFPB).
WHEN YOU ARE SEEKING A REFUND OR MONEY THAT YOU ARE DUE:
Examine the refund policy, gather supporting documents, report the issue to customer service, or get in contact with "personal assistant," who will draft a letter to assist you in getting your money back. An email will be sent out to try to rectify the issue. If no reply is received within seven days, we will prepare a letter for you to print, sign, and mail with a registered return receipt. The charge for the service of sending an email and writing a letter is $25.00. If the matter is resolved merely with an email, the price will still be $25.00. Should you not receive a response, or not be satisfied with the resolution, and need additional assistance, please do not hesitate to call.
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